ON Cloud 5

  Product Delivery

Home/Office Deliery

• Free Shipping on all orders over 69€ [additional charge of 3.99€ on orders of lesser value].

Click & Collect in +40pick-up points

• Free pick-up from a JD Sports store when pre-paid. 

• Free pick-up from a Cosmos Sport store when pre-paid. 

• Free pick-up from a BOX NOW locker when pre-paid.

• Free pick-up from a Courier partner Store when pre-paid for orders over 69€, orders of lesser value are charged +3,99€.

Note!

Payments for your online orders in the store are not supported!

You will be informed about the arrival of your order at the store. You will have 5 working days to receive it.

The order is delivered in 3-5 working days!

The periods mentioned above may be extended due to volatile factors or during periods of particularly high demand

  Product Return

Try out our 30 days Return Policy!   

All online orders can be returned for free within 30 days of the date of purchase either from your own comfort, a JD Store & Courier location which suits you best.

* All Cosmos Sport stores are excluded.

From your own comfort

• Fill out the return form, call your local ACS Courier store & continue with the return process. 

JD Sports Store

• Visit your nearest JD Sports store accompanied by the the product you want to return and the receipt of purchase. Our team is always available to help you pick your new product or help you proceed with a return coupon!

40+ Courier Points

• Visit your nearest ACS store accompanied by the product you want to return, the receipt of purchase and the return form filled in. The return form should be included in the initial order's parcel. The return is completed at our expense.

Note!

We don't accept returns in: Underwear, Socks, Shoe Cleaners & Protective Masks for hygiene purposes.

Find more info about our Return Policy here!

Hit-Us-Up via Message or give us a Call!

For any further help, JD team is at the end of the line.